Execution and Content Operations Specialist
Santa Monica, CA
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Title: Execution & Content Operations Specialist

Employment Type: Six-month contract

Compensation Range: $35 – $40 per hour

Location: Santa Monica, CA

Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM (4 days onsite, 1 day remote)

Industry: Consumer Packaged Goods (Beverage)


Company Overview

This organization operates within the consumer packaged goods beverage sector, supporting large-scale national and key account sales execution through distributor and agency partnerships. The environment is execution-focused, data-driven, and highly collaborative, emphasizing operational precision and field readiness.


Position Summary

The Execution & Content Operations Specialist supports national and key account execution by managing communication workflows, content accuracy, execution tools, and distributor-facing operations. This role ensures field-facing materials, platforms, and data are accurate, accessible, and aligned, enabling strong execution across sales, category, distributor, and agency partners.


Key Responsibilities

·      Collect and compile monthly key account execution communications to support national and priority accounts

·      Ensure completeness of communications through proactive outreach when required materials are missing

·      Adapt execution content into presentation-ready formats for internal field platforms and digital displays

·      Track communication completion and compliance, publishing finalized materials across internal communication and document management platforms

·      Conduct monthly user testing for execution guides and new content updates

·      Ensure all activation call and field-platform links are accessible to third-party distributors

·      Maintain content accuracy, usability, governance, and archival standards across field-facing tools

·      Track live attendance and engagement metrics across execution decks, video platforms, field tools, and incentive calculators

·      Provide high-level insights to support content optimization and improved field execution

·      Maintain distributor communication lists and contact directories across marketing and operational systems

·      Reconcile distributor contact data with internal reporting systems to ensure cross-platform alignment

·      Maintain SKU accuracy across execution tools, including images, descriptions, exclusivity, and access controls

·      Submit and manage system update requests and review execution plans for anomalies prior to finalization

·      Support planogram enhancements for top key accounts

·      Maintain SKU parameters across execution, audit, and compliance systems

·      Review and resolve distributor execution and audit disputes through internal compliance platforms

·      Deliver monthly reporting on dispute trends and resolutions

·      Update and distribute audit agency training materials on a recurring basis

·      Monitor shared execution inboxes and route issues to appropriate teams

·      Identify continuous improvement opportunities across execution tools and calculators

·      Analyze incentive engagement trends, including submission quality and acceptance rates

·      Support ad hoc leadership requests related to execution mechanics, pricing scenarios, and field readiness


Required Qualifications

·      Bachelor’s degree preferred or equivalent professional experience

·      2–5 years of experience in sales operations, execution, content operations, or commercial support functions

·      Strong attention to detail with the ability to manage multiple workflows and systems simultaneously

·      Comfort reviewing engagement data and identifying actionable trends

·      Strong written and verbal communication skills with cross-functional collaboration experience


Preferred Qualifications

·      Experience within consumer packaged goods, direct store delivery, or distributor-supported environments

·      Familiarity with execution platforms, document management systems, and compliance or audit tools


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